We've been delivering supported holidays since 1998
To plan and book your next Breakaway Supported Holiday call our team on 01245 260 330 or send us an email
There’s something for everyone from lively, action-packed breaks to poolside relaxation, creative holidays to cruises
We provide the support you need, when you need it, so you can focus on enjoying your Breakaway knowing you’re in safe hands
All of our Breakaways are full board, and with clear pricing for upgrades and extras you can relax about your holiday budget
Looking for a lively activity break?If you’re after an activity-packed, fun-filled break ideal for our customers aged up to about 35 then click below and check out our BOLD! Breakaways
Breakaway is the only authorised agent providing supported holidays at Butlin's
Follow us on Facebook
01245 260 330
The Lodge, 27 Duffield Road, Great Baddow
Chelmsford, Essex CM2 9RY
DEPARTURE and RETURN POINTSThe base price of your Breakaway includes pick up from, and return to, our D&R point in Chelmsford or a location en-route if you have arranged this. You can also upgrade to our door-to-door taxi service for an additional charge. Speak to one of the team on 01245 260 330 for details, or click below to see our Chelmsford departure and return point
YOUR HOLIDAY - Choosing, booking and paying for your Breakaway supported holiday
WE OFFER A WIDE RANGE OF SUPPORTED HOLIDAYS, OFFERING SOMETHING FOR EVERYONE AND TO CATER FOR ALL LEVELS OF ABILITY.
Our holidays are suitable for anyone over 18 years old who has a learning disability. There’s no upper age limit, and our wide choice ensures that whether you’d enjoy a lively, active holiday or a relaxing countryside retreat we can accommodate you. When you’re speaking with our team to plan and book your holiday make sure you tell them the type of group you’d like to travel with so they can do their best to meet your requirements.
All of our holidays are presented in our main brochure, which you can view and download here
How to book
Once you’ve seen the holidays you like call us on 01245 260 330 to discuss their availability, suitability, your support requirements and to pay your deposit. This can be paid over the phone by card or by sending a cheque (made payable to Breakaway Ltd.) with your completed Booking Form. Note: It is essential that a completed and signed booking form and completed support profile are received in our office before you travel.
If you need a booking form or support profile please call the office team on 01245 260 330 and they’ll email or post one to you.
How to pay
Enquiries are welcome by phone and bookings can be secured with payment of a non-refundable deposit of £100 per person per break, followed by a completed and signed booking form. The full balance payment is due 60 days prior to departure. If your holiday starts within 90 days of booking the full cost is payable with your booking form. Debit and credit cards are accepted by phone. For payment by cheque, make payable to Breakaway Ltd. Prices are subject to change and should be confirmed prior to booking. We accept payments under the Direct Payments and Individual Budget schemes. Please speak to your social worker or primary care provider for advice.
You are required to buy travel insurance appropriate for the destination to which you are travelling, including the UK. It is your responsibility to ensure you have adequate cover. If you travel without insurance, all costs for cancellation, curtailment, illness and medical expenses plus loss or damage to your property will be your responsibility. We recommend that you obtain an EHIC card for all travel to Europe. Your travel insurance must be valid for the entire duration of your holiday including the return date. We will need the name of your insurer, your policy number and your insurer’s 24 hour help line number before you travel with us. An EHIC covers most urgent medical costs but this varies from country to country and additional fees will be charged to the customer.
You must hold a valid passport for travel outside the UK and for UK holidays which include a flight. It is your responsibility to ensure you have a valid passport if needed. Your passport must be valid for the entire duration of your holiday and for 30 days after the return date. If you are unable to provide a valid passport at the time of departure you will not be able to travel with us but will still be liable for the full cost of your holiday and any pre-booked pickups. If your destination country demands other documents, travel permits, or a visa you will be notified at the time of booking and will be required to obtain them before travelling.
Departure and return points
Holiday prices include pick up from, and return to, the designated meeting points confirmed on your itinerary which will be sent to you approximately one week before departure. Our main pick-up point is in Chelmsford, Essex, and some holidays include additional meeting points at locations between Chelmsford and the destination.
We reserve the right to make changes to the programme/activities/transport shown on our brochure pages without prior notice. Substitutions and alternative plans may occur depending on customers’ preferences, weather and unforeseen circumstances.
We understand that occasionally you may need to cancel your holiday due to unforeseen circumstances or illness. A holiday booking is a legally binding contract and is created when we receive your booking form and deposit. In the event you are unable to travel for any reason, we have a cancellation policy based on the estimated cost of termination and we will charge an amount dependent on the timeframe of the notice you are able to give us, set out in our Terms and Conditions below. We strongly suggest you buy travel insurance appropriate for your holiday as it is your responsibility to ensure you have adequate insurance cover for cancellation and curtailment. In the event of cancellation for any reason the following non-refundable payments are due:
- Cancellation more than 90 days before the start of the holiday deposit only
- Cancellation between 90 and 60 days before the start of the holiday 50% of the full holiday cost
- Cancellation between 60 and 30 days before the start of the holiday 75% of the full holiday cost
- Cancellation less than 30 days before the start of the holiday 100% of the full holiday cost.
Cancellations are only accepted in writing and will be deemed as accepted on the date they arrive in the office by post, or the date acknowledged by Breakaway if submitted by email. Please note that payments made in respect of holidays that are cancelled for any reason are not transferrable to alternative holidays in any circumstances.
ABTOT and ATOL Protection
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under ABTOT Combined and The Package Travel and Linked Travel Arrangements Regulations 2018 for Breakaway Holidays and Weekends Limited, ATOL number 5380, and in the event of their insolvency, protection is provided for the following:
- non-flight packages;
- flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU; and
- flight inclusive packages, flight only and linked travel arrangements (LTAs) sold as a principal under ABTOT Combined.
ABTOT Combined cover provides for a refund in the event you have not yet traveled or repatriation if you are abroad. Please note that bookings made by customers outside the EU are only protected by ABTOT when purchased directly with Breakaway Holidays and Weekends Limited.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents
BREAKAWAY HOLIDAYS AND WEEKENDS LIMITED ATOL 11392 – All flights and flight inclusive holidays in our brochure are financially protected either by ABTOT Combined or the ATOL scheme. When you pay for something protected by the ATOL scheme you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
OUR FULL TERMS AND CONDITIONS OF BOOKING, TRAVEL AND SUPPORT ARE AVAILABLE ON REQUEST.
YOUR SUPPORT - Ensuring you get the support you need during your Breakaway
YOUR BUDGET - What's included, and the upgrade options, for your Breakaway supported holiday
ADDITIONAL BOOKING AND TRAVEL INFORMATION
- One clean outfit for each day (plus extra in case of spills or accidents.)
- Underwear and socks for each day of the holiday plus spares and two pyjamas/nighties.
- Cardigans and/or sweatshirts for cool days and evenings even in hot climates.
- One warm waterproof coat for autumn and winter breaks, or a lightweight waterproof jacket at other times.
- A maximum of three pairs of shoes or trainers.