supported holidays for adults with learning disabilitieS
A New Year Message from Penny and Katy
Happy new year to all our customers! We hope that you and your friends and family are keeping well in these difficult times.
We are all hoping that 2021 will be a better year for everyone and a chance to catch up with and make new friends. We plan to start delivering holidays again from spring and have lots of fun breaks in our new brochure.
With the uncertainty of Covid we’re sure it could be difficult for you to know what to book. However, if your chosen break cannot happen due to restrictions we will always reschedule it for later in the year or move your booking to a different break at no extra charge, so you will not miss out!
Give us a call on 01245 260330 (between 10 and 12 Monday to Friday) and chat to our friendly office team. Or leave us a message and we will call you back.
We are really looking forward to seeing you all again!
We are also proud to have the Visit England ‘We’re Good To Go!’ Certification so you can be assured we are closely adhering to the latest government safety advice when we start delivering holidays again!
Call us on 01245 260 330
We’ve been delivering supported holidays since 1998. Click here for our 2021 brochure
Our supported holidays are full board and include basic daily support
We tailor your support to meet your requirements, so you can relax and enjoy your break
with support at the heart of what we do, we’ve adopted some key principles for the future
in everything we do, and in the activities we provide for you, we aim to be:
helping you to Breakaway independently on your chosen holiday
caring for the planet, and caring for you
our DBS checked and trained staff are there for you 24/7, and your deposit and personal details are protected
offering exciting new experiences and skills
meet old friends and make new ones
We've delivered over 4,650 supported holidays to our customers since 1998
Booking & Payment
Our holidays are suitable for anyone over 18 years old who has a learning disability. There’s no upper age limit, and our wide choice ensures that whether you’d enjoy a lively, active holiday or a relaxing countryside retreat we can arrange it.
When you’re speaking with our team to plan and book your holiday make sure you tell them the type of group you’d like to travel with so they can do their best to meet your requirements. Just give them a call on 01245 260 330
Booking your supported holiday
Once you’ve seen the holidays you like call us on 01245 260 330 to discuss their availability, suitability, your support requirements and to pay your deposit. This can be paid over the phone by card, or by sending a cheque (made payable to Breakaway Ltd.) with your completed Booking Form. If you need a booking form or support profile please call the office team on 01245 260 330 and they’ll email or post one to you. Please note that it is essential that a completed and signed booking form and completed support profile are received in our office before you travel.
Enquiries are welcome by phone and bookings can be secured with payment of a non-refundable deposit of £100 per person per break, followed by a completed and signed booking form. The full balance payment is due 60 days prior to departure. If your holiday starts within 90 days of booking the full cost is payable with your booking form. Debit and credit cards are accepted by phone. For payment by cheque, make payable to Breakaway Ltd. Prices are subject to change and should be confirmed prior to booking. We accept payments under the Direct Payments and Individual Budget schemes. Please speak to your social worker or primary care provider for advice.
You are required to buy travel insurance appropriate for the destination to which you are travelling, including the UK. It is your responsibility to ensure you have adequate cover. If you travel without insurance, all costs for cancellation, curtailment, illness and medical expenses plus loss or damage to your property will be your responsibility. We recommend that you obtain an EHIC card for all travel to Europe. Your travel insurance must be valid for the entire duration of your holiday including the return date. We will need the name of your insurer, your policy number and your insurer’s 24 hour help line number before you travel with us. An EHIC covers most urgent medical costs but this varies from country to country and additional fees will be charged to the customer.
You must hold a valid passport for travel outside the UK and for UK holidays which include a flight. It is your responsibility to ensure you have a valid passport if needed. Your passport must be valid for the entire duration of your holiday and for 30 days after the return date. If you are unable to provide a valid passport at the time of departure you will not be able to travel with us but will still be liable for the full cost of your holiday and any pre-booked pickups. If your destination country demands other documents, travel permits, or a visa you will be notified at the time of booking and will be required to obtain them before travelling.
What to Pack
You can bring one medium suitcase or holdall, clearly labelled, maximum weight 18kg, and no larger than 65cm x 45cm x24cm. We reserve the right to refuse to take, or charge extra for, luggage that exceeds these dimensions.
You can also bring one small piece of hand luggage, backpack or handbag. If the holiday includes a flight please call us to check baggage allowances. The only exception is when travelling on continental holidays where we have requested that you pack an overnight bag for the journey.
It is important to pack for the weather at your destination. If you are unsure of the typical weather conditions please contact us before departure. If there is a pool at your destination you will need to pack swim wear and a swim towel. We suggest you bring:
- One clean outfit for each day (plus extra in case of spills or accidents)
- Underwear and socks for each day of the holiday plus spares and two pyjamas/nighties
- Cardigans and/or sweatshirts for cool days and evenings even in hot climates
- One warm waterproof coat for autumn and winter breaks, or a lightweight waterproof jacket at other times
- A maximum of three pairs of shoes or trainers.
- Swim wear if appropriate
Towels and toiletries
- A toothbrush and toothpaste
- Towel and flannel
- Beach or swim towel if required
- Sun cream/block
- Shampoo, soap/shower gel and deodorant
- Men should bring an electric shaver (with an adaptor if needed at the destination) or shaving foam and new razors
Sanitary towels and continence protection
Please ensure you have sufficient sanitary and/or continence supplies for your holiday. If you need a large quantity of continence supplies we advise you pack them in a bag that can be disposed of or fitted into the main case at the end of the holiday. Remember to pack any bed and seating protection you would normally use.
We always send a small selection of holiday photos as a souvenir shortly after you return from your trip and try to include individual photos of every customer. However if you wish to bring your own camera we cannot accept responsibility for its safe-keeping.
Full Terms & Conditions
Please contact our office on 01245 260 330 whilst we update the content on our website
UPDATE: 1st November 2020
Following the government’s announcement of a new lockdown and ban on non essential travel, we will not be running any breaks between 5 November and 2 December. We will be contacting any customers due to travel in the coming days to make alternative arrangements. Thank you for your continued patience and support. Our new brochure is almost ready and will be online and posted out in the next week or two so you can plan your 2021 Breakaway!
Our COVID Policy
We continue to follow the latest government announcements on Covid very closely. We have been given the green light to continue supported holidays following the introduction of the rule of 6 as guided tours and escorted holidays are an exception. Holidays are continuing to run and we are reviewing the situation on a day by day basis, and monitoring regional hotspots and local lockdowns. To ensure highest levels of safety for our customers we are moving some holidays to less affected locations. If your holiday is impacted we will be in touch before the departure date. We appreciate your continued support. Best wishes. Penny and Katy
Our office is open Monday to Thursday, 9.30 – 3pm. To contact us please call 01245 260 330 and leave a message or email email@example.com
BREXIT INFORMATIONFor all holidays with a destination in the EU, please note:EHIC CARDCurrent EHIC cards remain valid for use in Europe until their expiry date.If you need to apply for a new card, this will be a GHIC (new UK Global Heath Insurance Card) Apply at ghic.org.uk This is a free service.Please note that EHIC and GHIC cards do NOT take the place of travel insurance and you do need to ensure you have adequate insurance cover for your holiday. We recommend obtaining a policy with Coronavirus cover.PASSPORTSRules have changed when travelling to the EU from 1 January 2021.On the day of travel your passport must meet BOTH the following criteria:1. Have at least 6 months left before expiry date.2. Be less than 10 years old (even if it has 6 months or more left).This means you need to check your passport in good time and replace if necessary. You will not be able to travel without a valid passport that meets these requirements.Please check www.gov.uk for the latest updates before travel.